Contact Us

Please click below to find an answer to your query:

When will an out of stock item become available again?

What plegs do I need for my bike?

When will my order be delivered?

My order was missing an item

Does the bike come fully built?



To speak directly to a member of the Customer Services team you can call (646) 374-2453 (+1-646-374-2453 from outside the United States) between 8:00am and 4:30pm PST Monday to Friday.

Outside of these hours you can also leave a message with your telephone number on our voicemail or email us using the form below and we will get back to you as quickly as possible.

Our customer service team work hard to answer all enquiries, please allow up to 72 hours to receive a response, especially during busy periods and on weekends.

Rocker BMX operates an online shop dedicated to bringing you genuine, original equipment and quality mini BMX parts and upgrades. Everyone who works at Rocker BMX rides and shares a passion for 2 wheels. Rocker BMX products are designed by BMX riders with a wealth of industry experience. Collectively we are dedicated to delivering the ultimate product and customer service, for the best possible price.

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Rocker mini BMX bikes come part built. All you need to do is add the bars, pedals and front wheel to be ready to ride.

We send some parts from separate warehouses, so please allow an extra day if you are missing some parts of your order. If they do not arrive click here and complete the damaged/missing on delivery form. Our customer service team should follow up within 72 hours.

We offer an express delivery service, available in the cart for $30, items should arrive within 1-3 working days. Standard delivery may take up to 7 working days to arrive.

If you have a non-coaster irok then you will need 10mm plegs. For the R3+ and irok coaster models you will need 12mm plegs for your bike.

Please click the notify me button and you will be sent an email when your chosen item is available to order or pre-order.