Contact UsPlease click below to find an answer to your query: When will an out of stock item become available again? What plegs do I need for my bike? When will my order be delivered? My order was missing an item Does the bike come fully built? To speak directly to a member of the Customer Services team you can call (646) 374-2453 (+1-646-374-2453 from outside the United States) between 8:00am and 4:30pm PST Monday to Friday. Outside of these hours you can also leave a message with your telephone number on our voicemail or email us using the form below and we will get back to you as quickly as possible.
Our customer service team work hard to answer all enquiries, please allow up to 72 hours to receive a response, especially during busy periods and on weekends.